Defined Terms
Defined terms often used in maiLink SRM.
We use the following terminology throughout the maiLink software and documentation:
| Term | Meaning |
|---|---|
| Agent | A maiLink software module that is installed into each product in the field. |
| Client | A maiLink software module that a service technician will install on his/her local computer. When the Client software runs it enables the users’s maiLink portal to build tunnels that give the user secure remote access to a selected device in the field. |
| Condition | A logical expression that is evaluated to determine if a workflow is to be triggered. |
| Device | One instance of a product in the field. |
| Device Tag | A key/value pair that defines one parameter for one device. |
| Device Type | A deprecated name for a model. |
| Model | A class of devices in which the devices share common characteristics. Usually a model describes one manufactured model of products, so all the devices are basically the same. Devices of the same model will have some differences, such as dates of manufacture and different serial numbers. |
| Model Tag | A key/value pair that defines one parameter that is common for all devices of the same model. |
| Tag | A key/value pair that defines one parameter. The term is used in association with models and devices. See Device Tag and Model Tag. |
| Trigger | The selected type of occurence that will initiate a workflow. At present the choices are: manual, event, metric and status. |
| Workflow | A user-defined automation process that will perform a set of steps. The workflow configuration includes the trigger type, model, name and condition, if applicable. |